KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

FiOS Monitoring List: How to check sensor values?
FiOS Monitoring List: How to check sensor values?
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Did you install fuel level, door opening, temperature, seatbelt, or any other sensors in your vehicle? Then it’s about time to monitor them.

This video explains where sensor values are displayed and how to track advanced vehicle parameters in real-time.

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HAZER Tutorials
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HAZER: How to organize widget view?
HAZER: How to organize widget view?
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HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.

This video explains how to organize the widgets on HAZER Dashboard:

1. Resize and move them
2. Interact with the map widget

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HAZER: How to work with user logs?
HAZER: How to work with user logs?
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. Users can access the solution from anywhere on their laptops and smartphones. Managers can track what users do in HAZER.

This video explains how to view user logs, including:

- Login time and IP address.
- Activities in the system, like creating sensors, viewing notifications, and sharing Dashboards with other users.

This way you can see which tasks the users performed throughout the day.

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HAZER: How to organize Dashboard view?
HAZER: How to organize Dashboard view?
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HAZER is the IoT platform to monitor any number of sensors on one screen. The screen is called Dashboard. You can create any number of Dashboards for each facility, room, vehicle, or group of moving and stationary assets.

This video explains how to organize your Dashboard to monitor sensors with maximum convenience.

1. How to switch to expanded view?
2. How to resize Dashboards?
3. How to hide and view hidden Dashboards?
4. How to search for the needed Dashboard?
5. How to enter a detailed Dashboard view?

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EPORT Tutorials
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EPORT. How to add a new address to a party?
EPORT. How to add a new address to a party?
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EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.

In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.

This video explains how to add multiple addresses for a single Party.

Need more information? Request a live demo on https://www.kloudip.com/eport.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
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EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
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EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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GOFER Tutorials
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GOFER: How to use passenger mobile app?
GOFER: How to use passenger mobile app?
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GOFER is a platform to manage employee transportation and business rides. For passengers, it offers an Uber-like mobile app. Using it, an employee can book a company car in a few clicks. This video explains how to work with the mobile application, including:

- Log in to the app and edit your profile, as a passenger;
- Request a business or private trip on a company car;
- Track your request status and view ride history.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: Run reports
GOFER: Run reports
Preview

GOFER is an Uber-like software serving corporate fleets. It simplifies company car management and enhances fleet utilization rate.

- Simple car booking
- Fleet efficiency analytics
- Payment and expense management
- Employee monitoring

This video explains how to generate reports on your business rides, including:

- Reports on all vehicle requests – completed, canceled, abandoned
- Analytics for certain time intervals
- Detailed configuration of reports

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: How to use the mobile app for dispatchers?
GOFER: How to use the mobile app for dispatchers?
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GOFER is an Uber-like platform for company transport and business ride management. It comprises a web version and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for dispatchers:

✅ View all trip requests approved by a manager;
✅ Check the trip details and assign a vehicle to it;
✅ Edit the requests subject to the emerging requirements.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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