KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FIOS: How to create and manage geofences?
FIOS: How to create and manage geofences?
Preview

FiOS is a fleet management system to track private vehicles and commercial fleets. Among other things, the system offers the “Geofences” module to track vehicle activity within or outside certain territories.

This video explains how to:

- Create a geofence – the restricted territory on the map
- Configure a geofence – select color, type, radius
- Mark long roads with geofences
- Create geofences from vehicle tracks
- Use geofences to solve real-life tasks

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FiOS Search Tool: How to find any object in the system?
FiOS Search Tool: How to find any object in the system?
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See how to find any vehicle in the system, on the map, and add it to the monitoring work list.

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HAZER Tutorials
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HAZER: How to create a monitoring Dashboard?
HAZER: How to create a monitoring Dashboard?
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HAZER IoT platform allows managing thousands of sensors on a single Dashboard.

This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.

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HAZER: How to create a new user?
HAZER: How to create a new user?
Preview

HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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HAZER: How to work with user logs?
HAZER: How to work with user logs?
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. Users can access the solution from anywhere on their laptops and smartphones. Managers can track what users do in HAZER.

This video explains how to view user logs, including:

- Login time and IP address.
- Activities in the system, like creating sensors, viewing notifications, and sharing Dashboards with other users.

This way you can see which tasks the users performed throughout the day.

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EPORT Tutorials
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EPORT. How to add a new address to a party?
EPORT. How to add a new address to a party?
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EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.

In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.

This video explains how to add multiple addresses for a single Party.

Need more information? Request a live demo on https://www.kloudip.com/eport.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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EPORT: System login and interface overview
EPORT: System login and interface overview
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EPORT is the delivery ecosystem that unites 3PL service providers, carriers, and their customers in one platform. It allows taking full-chain logistics under control on your laptop.

This video explains how to login into the system and guides you through the core modules of the EPORT.

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EPORT: How to create a transport product in the 3PL software?
EPORT: How to create a transport product in the 3PL software?
Preview

EPORT is a platform where a 3PL service provider can manage fleets, customers, orders, and billing throughout the logistics chain.

This video shows how to create a transport product – anything that a customer wants to transport using 3PL services. You will see:

- What do the products look like in the system?
- How to manage transport products?
- Which parameters are necessary for proper order delivery and distribution within the 3PL network?

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GOFER Tutorials
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GOFER: Driver mobile application (Sinhala)
GOFER: Driver mobile application (Sinhala)
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GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
Preview

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: User login creation
GOFER: User login creation
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GOFER is an Uber-like platform for business rides and corporate transport management. It unites passengers, dispatchers, managers, and drivers in a single interface no matter the number of branches and their locations.

This video explains how to create and configure accounts for all types of users mentioned above.

Need more information? Request a live demo via the chat in the lower right corner.

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