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KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

FiOS Locator Tool: How to share vehicle location with other people?
FiOS Locator Tool: How to share vehicle location with other people?
Preview

FiOS gives you the opportunity to share vehicles’ location and sensors’ data with people, who are not authorized in the system, for example:

- Share the movements of couriers with clients awaiting delivery
- Send the location of a driver with an employee going on a business ride
- Show the location of vehicles or bikes with the audience during competitions

This video explains how to share vehicle location, movements, and performance with non-FiOS users.

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HAZER Tutorials
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HAZER: Insights Dashboards
HAZER: Insights Dashboards
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HAZER is the IoT platform to manage vehicles and buildings through sensors and other IoT devices. You can monitor sensor values online and view detailed real-time analytics on special Dashboards.

Insights Dashboards show analytics based on data from IoT devices – electricity, water, gas, fuel, temperature, humidity, vibration, g-values, and any sensors you can imagine – in the form of graphs and pie charts.

This video explains how to create the Insights Dashboard and elaborates on each parameter you will need to configure it. The tutorial is based on real-life HAZER use-cases.

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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
Preview

HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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HAZER: How to organize Dashboard view?
HAZER: How to organize Dashboard view?
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HAZER is the IoT platform to monitor any number of sensors on one screen. The screen is called Dashboard. You can create any number of Dashboards for each facility, room, vehicle, or group of moving and stationary assets.

This video explains how to organize your Dashboard to monitor sensors with maximum convenience.

1. How to switch to expanded view?
2. How to resize Dashboards?
3. How to hide and view hidden Dashboards?
4. How to search for the needed Dashboard?
5. How to enter a detailed Dashboard view?

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EPORT Tutorials
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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?
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EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

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EPORT: KPI Dashboard
EPORT: KPI Dashboard
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EPORT is the software for 3PL service providers. It allows managing carriers, customers, drivers, cargo on a single screen. This video features 3PL KPI Dashboards, including:

1. How to access the Dashboard?
2. How to filter KPIs by a client, vehicle, operation, etc.?
3. How to compare KPIs for different periods?
4. How to view order statistics: unassigned, total, delivered, in transit, canceled, etc.?
5. How to manage 3PL costs?

Need more information? Request a live demo on https://www.kloudip.com/eport.

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EPORT: System login and interface overview
EPORT: System login and interface overview
Preview

EPORT is the delivery ecosystem that unites 3PL service providers, carriers, and their customers in one platform. It allows taking full-chain logistics under control on your laptop.

This video explains how to login into the system and guides you through the core modules of the EPORT.

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GOFER Tutorials
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GOFER: Branch admin users
GOFER: Branch admin users
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GOFER is an Uber-like platform for business ride management and company car booking. It allows managing employee transport across multiple branches in a single interface.

This video explains how to use GOFER as a Branch Manager who supervises all staff transportation processes in the company, including:

- Creating managers, drivers, and passengers.
- Configuring price plans for each branch, vehicle type, and class.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Driver mobile application
GOFER: Driver mobile application
Preview

GOFER is an Uber-like platform for business ride management. It allows monitoring how your company cars are used, where do your employees travel, and how much do you pay drivers.

This video explains how to use GOFER Driver App:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Manager approval for trip requests
GOFER: Manager approval for trip requests
Preview

GOFER is the software to manage business rides and employee transport. It simplifies the life of all users and managers of the company cars:

- One-click car booking for employees
- Car usage analytics for fleet managers and dispatchers
- Payments per miles and trips for drivers
- Employee work time monitoring outside the office for managers

This video explains how GOFER can help managers control their employees in business trips:

- Confirm or reject car requests
- View business trip details
- Add comments to each trip

Need more information? Request a live demo via the chat in the lower right corner and or learn more on https://www.kloudip.com/gofer.

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