KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Login Page: How to access the system?
FiOS Login Page: How to access the system?
Preview

Hundreds of vehicle parameters to track and analyze are available in your browser. See how to access them in a few clicks.

Check out other informative webinars on our eLearning portal:
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HAZER Tutorials
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HAZER: How to organize Dashboard view?
HAZER: How to organize Dashboard view?
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HAZER is the IoT platform to monitor any number of sensors on one screen. The screen is called Dashboard. You can create any number of Dashboards for each facility, room, vehicle, or group of moving and stationary assets.

This video explains how to organize your Dashboard to monitor sensors with maximum convenience.

1. How to switch to expanded view?
2. How to resize Dashboards?
3. How to hide and view hidden Dashboards?
4. How to search for the needed Dashboard?
5. How to enter a detailed Dashboard view?

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HAZER: Schedule reports
HAZER: Schedule reports
Preview

HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. You can track sensor values in real-time or in reports. HAZER can automatically send reports to your email. This video explains how to schedule reports, including:

How to view scheduled reports?
How to enable and disable scheduled reports?
How to create scheduled reports for one or multiple sensors?
How to create a detailed schedule?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to share Dashboards?
HAZER: How to share Dashboards?
Preview

HAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.

Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.

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EPORT Tutorials
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EPORT. How to add a new address to a party?
EPORT. How to add a new address to a party?
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EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.

In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.

This video explains how to add multiple addresses for a single Party.

Need more information? Request a live demo on https://www.kloudip.com/eport.

Check out other tutorials on our eLearning portal:
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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
Preview

EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?
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EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

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GOFER Tutorials
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GOFER: Driver mobile application (Sinhala)
GOFER: Driver mobile application (Sinhala)
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GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
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GOFER: Recurring rides
GOFER: Recurring rides
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GOFER is the software to manage company transport and business rides. It allows employees, managers, dispatchers, and drivers to interact in one system.

If an employee needs to go anywhere on business, GOFER will help to make a vehicle request, get managers’ and dispatchers’ approvals, find the right vehicle for the trip, and calculate payments to drivers.

Sometimes, a company needs to transport employees to the same locations every day, for example:

✅ Service teams that do routine checks on remote sites;
✅ Merchandise managers that check goods layout in supermarkets;
✅ People who travel to work and back on a company’s shuttle.

To manage such rides in GOFER, you can create a recurring ride. The system starts recurring rides automatically according to the specified schedule. This relieves dispatchers from the repetitive work of creating the same trips every day.

This video explains how to create a recurring trip in GOFER.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company: http://bit.ly/37Ahfij

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GOFER: Vehicle requests by passengers
GOFER: Vehicle requests by passengers
Preview

GOFER is an Uber-like platform for company car booking and management. It’s designed to cut operating costs and automate processes associated with staff transport management.

This video explains how an employee can request a vehicle and manage the booking on a laptop, including:

- Adding or changing pick-up and drop-off points.
- Specifying the date and time.
- Describing the purpose of the business trip.

Need more information? Request a live demo via the chat in the lower right corner.

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