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KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?

EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

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FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Search Tool: How to find any object in the system?
FiOS Search Tool: How to find any object in the system?
Preview

See how to find any vehicle in the system, on the map, and add it to the monitoring work list.

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HAZER Tutorials
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HAZER: How to organize Dashboard view?
HAZER: How to organize Dashboard view?
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HAZER is the IoT platform to monitor any number of sensors on one screen. The screen is called Dashboard. You can create any number of Dashboards for each facility, room, vehicle, or group of moving and stationary assets.

This video explains how to organize your Dashboard to monitor sensors with maximum convenience.

1. How to switch to expanded view?
2. How to resize Dashboards?
3. How to hide and view hidden Dashboards?
4. How to search for the needed Dashboard?
5. How to enter a detailed Dashboard view?

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HAZER: How to share Dashboards?
HAZER: How to share Dashboards?
Preview

HAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.

Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.

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HAZER: How to create a monitoring Dashboard?
HAZER: How to create a monitoring Dashboard?
Preview

HAZER IoT platform allows managing thousands of sensors on a single Dashboard.

This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.

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EPORT Tutorials
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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?
Preview

EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

Follow us:
Facebook: https://bit.ly/3cJDjcA
Twitter: http://bit.ly/3aNMadL
Instagram: http://bit.ly/2O4oMyV
Linkedin: http://bit.ly/37ADPYP

EPORT:  Find already assigned vehicles when selecting transport for a new order
EPORT: Find already assigned vehicles when selecting transport for a new order
Preview

EPORT is the platform for 3PL service providers allowing them to take full-cycle logistics under control.

In EPORT, customers place orders and track delivery progress, while a logistics company accepts them, assigns orders to vehicles, and manages the delivery process.

This video explains how to detect the already assigned vehicles when selecting a transport for a new order.

For more information or a live demo, contact us via the website.

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EPORT: How to create a transportation order?
EPORT: How to create a transportation order?
Preview

EPORT is the software for 3PL service providers that allows managing full-chain logistics on one screen. This video explains how to create a transportation order, including:

- How to view the list of pending orders?
- How to customize each order in line with customer requirements, including order and vehicle types, client info, pick-up and delivery location details?
- How to select the most cost-effective route?
- How to track items in the transportation order?

Need more information? Message us via chat for a live demo.

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GOFER Tutorials
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GOFER: How to use the mobile app for dispatchers?
GOFER: How to use the mobile app for dispatchers?
Preview

GOFER is an Uber-like platform for company transport and business ride management. It comprises a web version and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for dispatchers:

✅ View all trip requests approved by a manager;
✅ Check the trip details and assign a vehicle to it;
✅ Edit the requests subject to the emerging requirements.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: Recurring rides
GOFER: Recurring rides
Preview

GOFER is the software to manage company transport and business rides. It allows employees, managers, dispatchers, and drivers to interact in one system.

If an employee needs to go anywhere on business, GOFER will help to make a vehicle request, get managers’ and dispatchers’ approvals, find the right vehicle for the trip, and calculate payments to drivers.

Sometimes, a company needs to transport employees to the same locations every day, for example:

✅ Service teams that do routine checks on remote sites;
✅ Merchandise managers that check goods layout in supermarkets;
✅ People who travel to work and back on a company’s shuttle.

To manage such rides in GOFER, you can create a recurring ride. The system starts recurring rides automatically according to the specified schedule. This relieves dispatchers from the repetitive work of creating the same trips every day.

This video explains how to create a recurring trip in GOFER.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company: http://bit.ly/37Ahfij

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GOFER: How to use passenger mobile app?
GOFER: How to use passenger mobile app?
Preview

GOFER is a platform to manage employee transportation and business rides. For passengers, it offers an Uber-like mobile app. Using it, an employee can book a company car in a few clicks. This video explains how to work with the mobile application, including:

- Log in to the app and edit your profile, as a passenger;
- Request a business or private trip on a company car;
- Track your request status and view ride history.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

Follow us:
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