KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
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To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: How to replace the logo?
HAZER: How to replace the logo?
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HAZER is an IoT platform that allows managing moving and stationary assets through sensors. The platform is used in Healthcare, Production, Hospitality, Transportation, and other areas. Companies globally can use HAZER under their own brand. This video explains how to do this.

Need more information? Request a live demo via the chat box in the lower right corner.

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HAZER: How to view reports?
HAZER: How to view reports?
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HAZER is the IoT platform to track sensor values on your laptop or smartphone and manage facilities and equipment via IoT devices.

This video explains how to view historical data on sensor value variations and abnormal sensor readings in reports, including:

1. How to view online reports updated in real-time?
2. How to export reports into Excel or PDF files and share them with colleagues and clients?
3. How to create reports for separate Dashboards, sensors, and custom time periods?
4. How to generate a sensor tracing report?

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HAZER: How to create a new user?
HAZER: How to create a new user?
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HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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Website: https://www.kloudip.com

EPORT Tutorials
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EPORT Real Time Status Of Vehicles
EPORT Real Time Status Of Vehicles
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EPORT is the software for 3PL service providers that allows managing carriers, drivers, vehicles, cargo, and billing documents.

EPORT allows senders and carriers to interact within a single interface. This video explains how a logistics operator can:

- Find the vehicles nearest to orders on the map;
- Check their statuses – busy, occupied, available;
- Create a new trip and assign a vehicle to it.

This functionality will save significant time on checking vehicle availability and location by phone calls.

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EPORT: How to add an order to a trip?
EPORT: How to add an order to a trip?
Preview

EPORT is the software for 3PL service providers to get full-chain logistics under control. It helps manage carriers, customers, orders, fleets, drivers, and helpers on your laptop.

This video explains:

1. How do customers interact with logistics companies in a single interface?
2. How to plan a trip?
3. How add an order to the trip?
4. How to preview and edit the delivery route?
5. How to view the trip summary report?

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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?
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EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

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GOFER Tutorials
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GOFER: How to use the mobile app for managers?
GOFER: How to use the mobile app for managers?
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GOFER is an Uber-like platform allowing businesses to manage corporate vehicles and business rides on their laptops and smartphones. The software offers a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for managers:

✅ View vehicle requests made by employees;
✅ View trip details;
✅ Confirm or reject the request.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
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GOFER: Branch admin users
GOFER: Branch admin users
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GOFER is an Uber-like platform for business ride management and company car booking. It allows managing employee transport across multiple branches in a single interface.

This video explains how to use GOFER as a Branch Manager who supervises all staff transportation processes in the company, including:

- Creating managers, drivers, and passengers.
- Configuring price plans for each branch, vehicle type, and class.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: How to use the mobile app for dispatchers?
GOFER: How to use the mobile app for dispatchers?
Preview

GOFER is an Uber-like platform for company transport and business ride management. It comprises a web version and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for dispatchers:

✅ View all trip requests approved by a manager;
✅ Check the trip details and assign a vehicle to it;
✅ Edit the requests subject to the emerging requirements.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

Follow us:
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