KLOUD Support Clips Channel
Quick help for you to self-resolve frequently asked questions.
| Last Update | 19/06/2023 |
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| Completion Time | 2 hours 9 minutes |
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
FiOS Tutorials
View allOnly authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
You can track all your vehicles online on the map. See how to effectively monitor dozens of units on one screen.
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The track is a colored line on the map showing vehicle movements within a certain period. FiOS allows you to see how a vehicle was moving along this track with stops, speedings, parkings, fuel fillings, and other events like in real-time. We call it “playing a track.”
This video explains how to create a track with event markers, accompany it with Google Street View and play it.
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HAZER Tutorials
View allHAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.
Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.
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HAZER is the IoT platform to track sensors and counters in vehicles and buildings. You can monitor any number of sensors in real-time, view analytics in reports, receive online notifications, and create separate monitoring dashboards for every room, vehicle, and facility.
This video explains where to find the insights into how your organization uses the IoT platform – all your sensors, reports, notifications, monitoring dashboards, system managers, and administrators.
Need more information? Request a live demo via the chat in the lower right corner.
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HAZER is the IoT platform to track moving and stationary assets through sensors. Thanks to the 'track-and-trace' feature in HAZER, you can see not only what is happening with your cargo, buildings, and vehicles, but also where it happens. This video explains how to manage location detection devices in HAZER, including:
- How to add a location detection device to HAZER and track your assets on the map?
- How to monitor groups of objects on the map?
- How to share the location of your assets with different system users?
Need more information? Request a live demo via the chat in the lower right corner.
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EPORT Tutorials
View allEPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.
In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.
This video explains how to create such a trip and set its date and time based on the order date.
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EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:
- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?
Need more information? Request a live demo via the website chat in the lower right corner.
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EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.
EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.
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GOFER Tutorials
View allGOFER is an Uber-like platform for business rides. It automates company fleet management and makes operations more transparent via:
- Car booking on your smartphone or laptop
- Fleet utilization analysis
- Payments to drivers and fleet expense management
- Employee control outside the office
This video explains how to request and get a dispatcher’s approval for a business ride, including:
- How to view all vehicle requests?
- How to edit car bookings – vehicle type and class, date and time, purpose, and payer?
- How to confirm or reject the ride?
- How to add dispatchers’ comments?
Need more information? Request a live demo via the chat in the lower right corner.
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GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.
This video explains how to use the mobile app for drivers:
✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.
Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:
Need more information? Request a live demo on https://www.kloudip.com/gofer
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GOFER is an Uber-like platform for business ride management. It allows monitoring how your company cars are used, where do your employees travel, and how much do you pay drivers.
This video explains how to use GOFER Driver App:
- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics
Need more information? Request a live demo via the chat in the lower right corner.
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