KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to work with minimaps?
FiOS Maps: How to work with minimaps?
Preview

All about MINImaps for the BIG FiOS system. Here are just a few things you can do with minimaps, and the video shows you how:

- To track a particular vehicle in a minimap?
- To create minimaps to follow multiple cars?
- To watch a video from vehicle cameras in a minimap window?
- To to monitor advanced vehicle parameters in a minimap?
- To to enjoy Google Street View on the minimap?

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FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
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To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: How to create a new user?
HAZER: How to create a new user?
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HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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Website: https://www.kloudip.com

HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
Preview

HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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HAZER: How to share Dashboards?
HAZER: How to share Dashboards?
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HAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.

Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.

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EPORT Tutorials
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EPORT:  Find already assigned vehicles when selecting transport for a new order
EPORT: Find already assigned vehicles when selecting transport for a new order
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EPORT is the platform for 3PL service providers allowing them to take full-cycle logistics under control.

In EPORT, customers place orders and track delivery progress, while a logistics company accepts them, assigns orders to vehicles, and manages the delivery process.

This video explains how to detect the already assigned vehicles when selecting a transport for a new order.

For more information or a live demo, contact us via the website.

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EPORT: How to add an order to a trip?
EPORT: How to add an order to a trip?
Preview

EPORT is the software for 3PL service providers to get full-chain logistics under control. It helps manage carriers, customers, orders, fleets, drivers, and helpers on your laptop.

This video explains:

1. How do customers interact with logistics companies in a single interface?
2. How to plan a trip?
3. How add an order to the trip?
4. How to preview and edit the delivery route?
5. How to view the trip summary report?

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EPORT: KPI Dashboard
EPORT: KPI Dashboard
Preview

EPORT is the software for 3PL service providers. It allows managing carriers, customers, drivers, cargo on a single screen. This video features 3PL KPI Dashboards, including:

1. How to access the Dashboard?
2. How to filter KPIs by a client, vehicle, operation, etc.?
3. How to compare KPIs for different periods?
4. How to view order statistics: unassigned, total, delivered, in transit, canceled, etc.?
5. How to manage 3PL costs?

Need more information? Request a live demo on https://www.kloudip.com/eport.

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GOFER Tutorials
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GOFER: Dispatcher's approval for car booking
GOFER: Dispatcher's approval for car booking
Preview

GOFER is an Uber-like platform for business rides. It automates company fleet management and makes operations more transparent via:

- Car booking on your smartphone or laptop
- Fleet utilization analysis
- Payments to drivers and fleet expense management
- Employee control outside the office

This video explains how to request and get a dispatcher’s approval for a business ride, including:

- How to view all vehicle requests?
- How to edit car bookings – vehicle type and class, date and time, purpose, and payer?
- How to confirm or reject the ride?
- How to add dispatchers’ comments?

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Branch admin users
GOFER: Branch admin users
Preview

GOFER is an Uber-like platform for business ride management and company car booking. It allows managing employee transport across multiple branches in a single interface.

This video explains how to use GOFER as a Branch Manager who supervises all staff transportation processes in the company, including:

- Creating managers, drivers, and passengers.
- Configuring price plans for each branch, vehicle type, and class.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Recurring rides
GOFER: Recurring rides
Preview

GOFER is the software to manage company transport and business rides. It allows employees, managers, dispatchers, and drivers to interact in one system.

If an employee needs to go anywhere on business, GOFER will help to make a vehicle request, get managers’ and dispatchers’ approvals, find the right vehicle for the trip, and calculate payments to drivers.

Sometimes, a company needs to transport employees to the same locations every day, for example:

✅ Service teams that do routine checks on remote sites;
✅ Merchandise managers that check goods layout in supermarkets;
✅ People who travel to work and back on a company’s shuttle.

To manage such rides in GOFER, you can create a recurring ride. The system starts recurring rides automatically according to the specified schedule. This relieves dispatchers from the repetitive work of creating the same trips every day.

This video explains how to create a recurring trip in GOFER.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company: http://bit.ly/37Ahfij

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