KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

Follow us:
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FiOS Tutorials
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FiOS Reports Module: How to generate a report?
FiOS Reports Module: How to generate a report?
Preview

Learn to use the most powerful and flexible fleet reports module in Sri Lanka.

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FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: How to replace the logo?
HAZER: How to replace the logo?
Preview

HAZER is an IoT platform that allows managing moving and stationary assets through sensors. The platform is used in Healthcare, Production, Hospitality, Transportation, and other areas. Companies globally can use HAZER under their own brand. This video explains how to do this.

Need more information? Request a live demo via the chat box in the lower right corner.

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HAZER: Location track and trace
HAZER: Location track and trace
Preview

HAZER is a powerful IoT platform to monitor sensors and counters installed in moving or stationary assets. With HAZER you always know what is happening with your assets and where it happens.

This video shows how to track your vehicles, machinery, and cargo on the map, including:

- How to access the track and trace feature?
- How to navigate the map?
- How to track one or multiple objects on the map?
- How to view movement history via tracks?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
Preview

HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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EPORT Tutorials
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EPORT: How to add an order to a trip?
EPORT: How to add an order to a trip?
Preview

EPORT is the software for 3PL service providers to get full-chain logistics under control. It helps manage carriers, customers, orders, fleets, drivers, and helpers on your laptop.

This video explains:

1. How do customers interact with logistics companies in a single interface?
2. How to plan a trip?
3. How add an order to the trip?
4. How to preview and edit the delivery route?
5. How to view the trip summary report?

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EPORT:  Find already assigned vehicles when selecting transport for a new order
EPORT: Find already assigned vehicles when selecting transport for a new order
Preview

EPORT is the platform for 3PL service providers allowing them to take full-cycle logistics under control.

In EPORT, customers place orders and track delivery progress, while a logistics company accepts them, assigns orders to vehicles, and manages the delivery process.

This video explains how to detect the already assigned vehicles when selecting a transport for a new order.

For more information or a live demo, contact us via the website.

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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
Preview

EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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GOFER Tutorials
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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
Preview

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

Follow us:
Facebook: https://bit.ly/3cJDjcA
Twitter: http://bit.ly/3aNMadL
Instagram: http://bit.ly/2O4oMyV
LinkedIn: http://bit.ly/37ADPYP

GOFER: Run reports
GOFER: Run reports
Preview

GOFER is an Uber-like software serving corporate fleets. It simplifies company car management and enhances fleet utilization rate.

- Simple car booking
- Fleet efficiency analytics
- Payment and expense management
- Employee monitoring

This video explains how to generate reports on your business rides, including:

- Reports on all vehicle requests – completed, canceled, abandoned
- Analytics for certain time intervals
- Detailed configuration of reports

Need more information? Request a live demo via the chat in the lower right corner.

Follow us:
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Twitter: http://bit.ly/3aNMadL
Instagram: http://bit.ly/2O4oMyV
Linkedin: http://bit.ly/37ADPYP

GOFER: Recurring rides
GOFER: Recurring rides
Preview

GOFER is the software to manage company transport and business rides. It allows employees, managers, dispatchers, and drivers to interact in one system.

If an employee needs to go anywhere on business, GOFER will help to make a vehicle request, get managers’ and dispatchers’ approvals, find the right vehicle for the trip, and calculate payments to drivers.

Sometimes, a company needs to transport employees to the same locations every day, for example:

✅ Service teams that do routine checks on remote sites;
✅ Merchandise managers that check goods layout in supermarkets;
✅ People who travel to work and back on a company’s shuttle.

To manage such rides in GOFER, you can create a recurring ride. The system starts recurring rides automatically according to the specified schedule. This relieves dispatchers from the repetitive work of creating the same trips every day.

This video explains how to create a recurring trip in GOFER.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company: http://bit.ly/37Ahfij

Follow us for more:
Facebook: https://bit.ly/3cJDjcA
Twitter: http://bit.ly/3aNMadL
Instagram: http://bit.ly/2O4oMyV
LinkedIn: http://bit.ly/37ADPYP

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