KLOUD Support Clips Channel
Quick help for you to self-resolve frequently asked questions.
| Last Update | 19/06/2023 |
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| Completion Time | 2 hours 9 minutes |
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
FiOS Tutorials
View allOnly authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
The track is a colored line on the map showing vehicle movements within a certain period. FiOS allows you to see how a vehicle was moving along this track with stops, speedings, parkings, fuel fillings, and other events like in real-time. We call it “playing a track.”
This video explains how to create a track with event markers, accompany it with Google Street View and play it.
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FiOS is a fleet management system to track private vehicles and commercial fleets. Among other things, the system offers the “Geofences” module to track vehicle activity within or outside certain territories.
This video explains how to:
- Create a geofence – the restricted territory on the map
- Configure a geofence – select color, type, radius
- Mark long roads with geofences
- Create geofences from vehicle tracks
- Use geofences to solve real-life tasks
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HAZER Tutorials
View allHAZER IoT platform allows managing thousands of sensors on a single Dashboard.
This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. Users can access the solution from anywhere on their laptops and smartphones. Managers can track what users do in HAZER.
This video explains how to view user logs, including:
- Login time and IP address.
- Activities in the system, like creating sensors, viewing notifications, and sharing Dashboards with other users.
This way you can see which tasks the users performed throughout the day.
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HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:
- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?
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Website: https://www.kloudip.com
EPORT Tutorials
View allEPORT is a platform where a 3PL service provider can manage fleets, customers, orders, and billing throughout the logistics chain.
This video shows how to create a transport product – anything that a customer wants to transport using 3PL services. You will see:
- What do the products look like in the system?
- How to manage transport products?
- Which parameters are necessary for proper order delivery and distribution within the 3PL network?
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EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:
- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?
Need more information? Request a live demo via the website chat in the lower right corner.
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EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.
In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.
This video explains how to add multiple addresses for a single Party.
Need more information? Request a live demo on https://www.kloudip.com/eport.
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GOFER Tutorials
View allGOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.
This video explains how to use the mobile app for drivers:
✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.
Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:
Need more information? Request a live demo on https://www.kloudip.com/gofer
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GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.
GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:
- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics
Need more information? Request a live demo on https://www.kloudip.com/gofer.
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GOFER is the software to manage company transport and business rides. It allows employees, managers, dispatchers, and drivers to interact in one system.
If an employee needs to go anywhere on business, GOFER will help to make a vehicle request, get managers’ and dispatchers’ approvals, find the right vehicle for the trip, and calculate payments to drivers.
Sometimes, a company needs to transport employees to the same locations every day, for example:
✅ Service teams that do routine checks on remote sites;
✅ Merchandise managers that check goods layout in supermarkets;
✅ People who travel to work and back on a company’s shuttle.
To manage such rides in GOFER, you can create a recurring ride. The system starts recurring rides automatically according to the specified schedule. This relieves dispatchers from the repetitive work of creating the same trips every day.
This video explains how to create a recurring trip in GOFER.
Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company: http://bit.ly/37Ahfij
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