KLOUD Support Clips Channel
Quick help for you to self-resolve frequently asked questions.
| Last Update | 19/06/2023 |
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| Completion Time | 2 hours 9 minutes |
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
FiOS Tutorials
View allOnly authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
Learn to use the most powerful and flexible fleet reports module in Sri Lanka.
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See how to quickly detect if your vehicle is moving, stationary, or idling with the engine "On".
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HAZER Tutorials
View allHAZER is the IoT platform to track moving and stationary assets through sensors. Thanks to the 'track-and-trace' feature in HAZER, you can see not only what is happening with your cargo, buildings, and vehicles, but also where it happens. This video explains how to manage location detection devices in HAZER, including:
- How to add a location detection device to HAZER and track your assets on the map?
- How to monitor groups of objects on the map?
- How to share the location of your assets with different system users?
Need more information? Request a live demo via the chat in the lower right corner.
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HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.
This video explains how to organize the widgets on HAZER Dashboard:
1. Resize and move them
2. Interact with the map widget
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HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:
1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.
In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.
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EPORT Tutorials
View allEPORT helps to build a delivery ecosystem and build a control center for all 3PL activities. 3PL service providers, carriers, and customers can work in a single system and make all the associated processes transparent.
This video tells how to create a partner on EPORT. It can be a customer, supplier, or any other user. You will learn how to:
- Add a partner with detailed descriptions and contact information.
- Manage event-based notifications for the partner.
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EPORT is a platform where a 3PL service provider can manage fleets, customers, orders, and billing throughout the logistics chain.
This video shows how to create a transport product – anything that a customer wants to transport using 3PL services. You will see:
- What do the products look like in the system?
- How to manage transport products?
- Which parameters are necessary for proper order delivery and distribution within the 3PL network?
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EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.
In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.
This video explains how to add multiple addresses for a single Party.
Need more information? Request a live demo on https://www.kloudip.com/eport.
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GOFER Tutorials
View allGOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.
This video explains how to use the mobile app for drivers:
✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.
Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:
Need more information? Request a live demo on https://www.kloudip.com/gofer
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GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.
GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:
- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics
Need more information? Request a live demo on https://www.kloudip.com/gofer.
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GOFER is the software to manage company transport and business rides. It allows employees, managers, dispatchers, and drivers to interact in one system.
If an employee needs to go anywhere on business, GOFER will help to make a vehicle request, get managers’ and dispatchers’ approvals, find the right vehicle for the trip, and calculate payments to drivers.
Sometimes, a company needs to transport employees to the same locations every day, for example:
✅ Service teams that do routine checks on remote sites;
✅ Merchandise managers that check goods layout in supermarkets;
✅ People who travel to work and back on a company’s shuttle.
To manage such rides in GOFER, you can create a recurring ride. The system starts recurring rides automatically according to the specified schedule. This relieves dispatchers from the repetitive work of creating the same trips every day.
This video explains how to create a recurring trip in GOFER.
Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company: http://bit.ly/37Ahfij
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