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KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

FiOS Tutorials
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FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
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To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

HAZER Tutorials
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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
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HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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HAZER: Location managing devices
HAZER: Location managing devices
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HAZER is the IoT platform to track moving and stationary assets through sensors. Thanks to the 'track-and-trace' feature in HAZER, you can see not only what is happening with your cargo, buildings, and vehicles, but also where it happens. This video explains how to manage location detection devices in HAZER, including:

- How to add a location detection device to HAZER and track your assets on the map?
- How to monitor groups of objects on the map?
- How to share the location of your assets with different system users?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to work with user logs?
HAZER: How to work with user logs?
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. Users can access the solution from anywhere on their laptops and smartphones. Managers can track what users do in HAZER.

This video explains how to view user logs, including:

- Login time and IP address.
- Activities in the system, like creating sensors, viewing notifications, and sharing Dashboards with other users.

This way you can see which tasks the users performed throughout the day.

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EPORT Tutorials
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EPORT: System login and interface overview
EPORT: System login and interface overview
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EPORT is the delivery ecosystem that unites 3PL service providers, carriers, and their customers in one platform. It allows taking full-chain logistics under control on your laptop.

This video explains how to login into the system and guides you through the core modules of the EPORT.

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EPORT: How to create a partner on your account?
EPORT: How to create a partner on your account?
Preview

EPORT helps to build a delivery ecosystem and build a control center for all 3PL activities. 3PL service providers, carriers, and customers can work in a single system and make all the associated processes transparent.

This video tells how to create a partner on EPORT. It can be a customer, supplier, or any other user. You will learn how to:

- Add a partner with detailed descriptions and contact information.
- Manage event-based notifications for the partner.

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EPORT:  Find already assigned vehicles when selecting transport for a new order
EPORT: Find already assigned vehicles when selecting transport for a new order
Preview

EPORT is the platform for 3PL service providers allowing them to take full-cycle logistics under control.

In EPORT, customers place orders and track delivery progress, while a logistics company accepts them, assigns orders to vehicles, and manages the delivery process.

This video explains how to detect the already assigned vehicles when selecting a transport for a new order.

For more information or a live demo, contact us via the website.

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GOFER Tutorials
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GOFER: How to use passenger mobile app?
GOFER: How to use passenger mobile app?
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GOFER is a platform to manage employee transportation and business rides. For passengers, it offers an Uber-like mobile app. Using it, an employee can book a company car in a few clicks. This video explains how to work with the mobile application, including:

- Log in to the app and edit your profile, as a passenger;
- Request a business or private trip on a company car;
- Track your request status and view ride history.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: Driver mobile application (Sinhala)
GOFER: Driver mobile application (Sinhala)
Preview

GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
Preview

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

Follow us:
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